Frequently Asked Questions

How long is the ride?
The ride is 20-30 minutes, depending on the weather, etc.  During this time, you'll enjoy the short cruise, the cool trade winds and the beautiful panoramic views of Pillsbury Sound, the waterway that separates St. Thomas and St. John, are hypnotic.
Do we need to make a reservation?
No, there are 35 available spots on one ferry and 20 spots on the other. Individuals with tickets have guaranteed spots, those without are served on a first come first served basis.
Do we need to stay in the car?
No, you may exit your vehicle and walk around on the main deck or travel to the second deck and or passenger lounge depending on which vessel you are on.
Is there a separate charge for passengers?
No, the cost includes passengers.
How do I find the dock?
Click here for more information regarding directions.
​If I have a reservation, what should I do when I arrive?
Your spot is reserved as long as you are in the gate before departure time. You must check in by informing a member of the crew. Read more here.
If I miss my reservation, can I still use my ticket?
Your spot is reserved as long as you are in the gate before departure time but if you miss your reservation, your ticket will still be honored on the next available Love City Car Ferries, Inc ferry.