Reminder: Love City Car Ferries, Inc operates the Vic branded black and white car ferries. If the vessel does not have Vic in its name, you have boarded another company’s vessel. We do not operate all the car ferries in the Virgin Islands. Keep our brand in mind if you desire to do business with us. Thanks for your time and have a wonderful day.
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On February 2, 2019, the Virgin Islands Daily News ran the article "Should Car Ferries Be Regulated?". We were curious as to what our customers thought. So, we conducted an unofficial FaceBook poll asking, "Should there be additional regulations by the VI Government for the car ferry industry?". This question gave us the opportunity to see what our most engaged customers thought about this issue. 74% said no additional regulation while only 24% said yes.
Car ferries in the Virgin Islands have a responsibility to answer to various local and federal government agencies, such as: The United States Coast Guard, Army Corp of Engineers, Virgin Islands Port Authority, Department of Transportation, NOAA, United States Department of Commerce, OSHA, etc. Responding to and complying with the requirements of these various agencies takes time, attention, and dedication. Each of them do what is necessary to ensure that we are safe and compliant with the law. Adding another agency would not improve our efficiency, effectiveness or responsiveness to customer issues. It would in fact have an adverse effect. We are hoping we can continue our service with no additional regulations.
We get a lot of questions about the checking in process and what you need to do once you make a reservation. Just like you need to check in when you are catching a flight, it is also necessary to check in once you reach the vessel. If you don't, then there is no way of us knowing that you are there.
Follow these five simple steps:
The Motor Vessel Grand Vic that is owned and operated by Love City Car Ferries, Inc arrived in the Virgin Islands late evening on Monday, November 12, 2018. This vessel was built by Steiner Shipyard in Mobile Alabama. However the process to get it to completion was an up hill battle. Nevertheless, we persevered.
No victory is ever achieved alone and thus we give thanks. We would like to especially thank the attorneys and staff at Dudley Topper & Feuerzeig, LLP without whom we would have failed multiple times over. Special thanks to Attorney Kurt Petri and Attorney Gregory Hodges whom we spoke to and interacted with almost on a daily basis. We are grateful for their service. In addition, we would like to thank the crew who brought the Grand Vic down. The M/V Grand Vic is dedicated to the people of the Virgin Islands and as such, we thank you for your patience and understanding. More importantly, we thank the Love City Car Ferries, Inc staff for working tirelessly. We know that the front lines is a tough place to be, especially when you have to encounter angry customers who are tired of waiting in long lines; we appreciate you; you are family. Above all, we thank God for strengthening our faith and our close friends and family for giving us the moral support we needed.
Love City Car Ferries, Inc Board
Grand Vic Pictures
The following pictures were taken at different stages of the building process, while the vessel was still at the shipyard and thus they do not necessarily reflect the actual image today. New pictures will be shared once the vessel has made its inaugural voyage.
Revised and Reposted from June 16, 2016
Open Letter to all Customers
We apologize for any inconvenience you have/had experienced in your attempt to catch a car ferry between St. Thomas and St. John, Virgin Islands, wherein Love City Car Ferries, Inc via the M/V Capt Vic was your service provider. We are doing our utmost to accommodate everyone. However, currently we are the only car ferry service in operation and at such times the lines are long which results in frustration, especially when someone was allowed to jump the line.
Before delving into the issue of jumping the line, please keep the following in mind when catching a car ferry during times of high congestion:
While we are here to accommodate everyone, please keep the following in mind:
Hence, if you are in the line and someone jumps the line in front of you, please know that we do not value them more than you. Instead there are other factors that demand us to allow said customer to take priority.
During this time of increase congestion on the dock, we are continually reminded of our motto “A Heart for the People.” As it guides us, we hope it will guide our customers, as well, in knowing that we appreciate each and every one of you and that we will do our utmost to ensure that we serve everyone to the best of our ability.
Employees of Love City Car Ferries, Inc are, for the most part, on board the vessel. Our employees wear blue shirts. Individuals on the dock are agents of Virgin Islands Port Authority. They are the ones who line you up as you wait for the vessels; they are also the ones in the toll booth. We can not control their process nor their procedures. Please keep this in mind as you consider whether or not we have provided good service; as we are noticing negative feedback based on their actions that has nothing to do with us.
Love City Car Ferries, Inc operates the M/V Capt Vic. We are not the operators of all car ferries in the Virgin Islands. Instead we are known to operate ferries under the Vic brand, Island Vic and soon to come Grand Vic. If the vessel you are on does not have Vic in its name, then it’s not one of ours.
We aim to please. Thanks for your patronage.
#lovecitycarferries #lovecity #virginislands #captvic #islandvic #grandvic #ferryschedule
Just a friendly reminder that Love City Car Ferries, Inc via the M/V Capt Vic's is operating its full Virgin Islands Port Authority approved schedule. We use our social media platforms to post any changes due to mechanical issues etc. and to keep you informed about what is going on with us. Unless changes are posted one can assume we are operating this schedule. To stay up to date about what we are doing, follow us on FaceBook, Twitter (@VICarFerry) and Instagram (VICarFerry. Or you may stay up to date with us via our blog and or website at http://www.lovecitycarferries.com
#LoveCityCarFerries #LoveCity #FerrySchedule #VICarFerry #Schedule#VirginIslands #USVI
Wishing you and your loved ones all the blessings of Christmas and the holiday season and peace and prosperity for the New Year.
Love City Car Ferries, Inc.
Those old fashioned telephone booths don't exist anymore, at least not in the Virgin Islands. But after the hurricanes, we sure wish they were on every street corner. Thank God for cell phone towers, even though they were on and off most days.
Well the dark ages are soon over; I know, I exaggerate. But the point I am making is that Love City Car Ferries, Inc office phone is functional again! Hip Hip Hooray!!!! Call us if you need us and even if you just want to say hi. If we don't answer, leave a message and we'll be happy to get back with you. 340-779-4000
Love City Car Ferries, Inc. thanks all customers, vendors, and supporters for partnering with us for the last 20 years. Our official anniversary date was August 7th but we are going to celebrate for the entire month of August. We look forward to continuing to offer residents and visitors of the United States Virgin Islands a safe, efficient, affordable, maritime experience where decisions are made with a heart for the people. Thanks for your continued patronage and may God bless us all!
St. John is a small beautiful island located in the Caribbean Sea. It is part of the United States Virgin Islands. When visiting St. John, you will arrive by passenger/car ferry. Below are some pics of the Enighed Pond port where the car ferries dock. However, once you offload where are you? Additional pics represented below will help you figure some of this out. Have fun on St. John and thanks for visiting this page.
PS. The uniformed personnel on the docks are usually employed by the Virgin Islands Port Authority or its agents. Car ferry services are paid on board the vessel only.
Merry Christmas to One and All
This has been an eventful year in the car ferry industry in the United States Virgin Islands. We have had and continue to have our trials. Nevertheless, we are thankful and grateful to you our customers, vendors, and patrons.
We at Love City Car Ferries, Inc. continue to do what is necessary to serve you to the best of our ability. If we have fallen short, our sincerest apologies, it is never our intent to displease you in any way. As the year draws to a close, feel free to stay in contact with us by emailing, calling (340-779-4000), or sending us a message on social media. We can be found on Twitter @VICarFerry, Facebook, and Instagram. Let us know how we can help.
We wish you a very Merry Christmas and Happy Holidays. Thank you for connecting with us. We appreciate you! You are awesome! You are the Best! We love you! God Bless.......
Do I need to stay in my car when I ride Love City Car Ferries' vessels?
When you come on board the M/V Capt Vic or the M/V Island Vic, you will first park your vehicle. Then we ask that you seek out the cashier, before exiting the vehicle, in order to pay for the service you are about to receive. You do not, however, have to stay in your vehicle during the duration of the car ferry ride. Both vessels have a lounge where you can sit and relax. The M/V Island Vic's passenger seating is larger than the M/V Capt Vic's. Either way the choice is yours.
There is so much to see as you traverse Pillsbury Sound, the waterway that separates St. Thomas and St. John. In addition to observing the beautiful turquoise Caribbean waters you might just spot a dolphin and other beautiful sea creatures. Also, the birds are always flying about the vessel and are a great back drop to photographs, not to mention the sunsets and sunrises are picturesque. In addition, pay attention to the smaller cays such as Lovango, Congo, Mingo, Grassy and Thatch Cays which are to the north. While on the south you can find Great and Little St. James, Dog Island and Dog Rocks. Where else can you find such natural beauty? So, while you are free to stay in your car, you are also free to exit it and enjoy the scenery.
Disclaimer: For your own safety we ask that you follow the directives of the crew and the directions of any posted signage.
Inspection was Yesterday and the Capt Vic is back on the run today, Thursday, June 30, 2016
Yesterday was hectic for everyone, with M/V Capt. Vic having to go through its regularly scheduled annual United States Coast Guard Inspection. As a result, the vessel was down for most of the day. However we worked closely with the Coast Guard and thankfully the vessel is in full service today.
We understand that without the M/V Capt Vic, the congestion, especially in Red Hook was horrendous. Today is going to be different because both the M/V Capt Vic and the M/V Island Vic are operational and will be able to handle the flow of traffic.
Thanks for your understanding and see you on board.