How long is the ride? The ride is 20-30 minutes, depending on the weather, etc. Can I get a refund? Yes, if cancellations are made 3 days prior to departure. Read more about our refund policy here in Section 1.8 of the Terms of Carriage. What happens if I discard or lose my return/yellow ticket? Cashiers are instructed to request payment from anyone who does not have a return ticket. Read more here. What happens if I catch the wrong company's vessel or if I miss my reservation? Your reservation will be accepted on any other Love City Car Ferries, Inc's vessel on a first come first served basis. Refunds are not granted if you catch the wrong company's vessel. Is there a separate charge for passengers? No, the cost includes passengers. You only pay for your vehicle. How do I find the dock? Click here for more information regarding directions. Does Love City Car Ferries, Inc. operate all of the Virgin Islands car ferries? No, we do not. Can I bring my rental car to St. John? Yes. We do not interfere with commerce between the islands. If you have specific questions, please speak with the car rental agency regarding their rules.
Do I have to pay Port Fees? Yes, you do. Port fees are paid to the Government of the Virgin Islands via the Virgin Islands Port Authority. Learn more here.