One of the most frequently asked question is whether or not passengers have to stay in their vehicle once they have boarded Love City Car Ferries' vessels for a ride between St. Thomas and St. John. The simple answer is no. Once on board, you are free to exit your vehicles and walk around.
We would caution you, however, to keep safety in mind. Prior to departure, other vehicles are still boarding. So if you have small children it is imperative that you pay attention to their whereabouts and treat the deck of the car ferry as you would any other thoroughfare where cars are in motion. When the vessel has departed cars are no longer in motion but at the same time the vessel is, so still be careful. Pay attention to all signs because there are places on board that passengers are not allowed.
Love City Car Ferries' M/V Island Vic has a lounge area where you can sit back and enjoy the sea breeze and the views. Our other vessel the M/V Capt Vic has a small seating area around the house, on the second level. So use your sea legs, especially if the waves are rough, meaning walk slowly and with a steady gate. Enjoy the ride and if you are the least bit hesitant you can always wait comfortably in your vehicle.
The Virgin Islands is part of the Leeward Islands Archipelago, a group of islands located in the Caribbean Sea. Politically there are United States Virgin Islands a dependent territory owned by the United States of America and there are British Virgin Islands owned by the United Kingdom. There are four main islands in the US Virgin Islands, St. Croix, St. John, St. Thomas, and Water Island. Love City Car Ferries, Inc. has ferries operating between St. Thomas and St. John. The distance between these two islands is approximately 3 miles.
This three miles is one of the most picturesque views in the Caribbean and it takes approximately 20-30 minutes, depending on the weather, etc., for the car ferry to traverse this divide, known as Pillsbury Sound.
With the beautiful views, It feels like you are in paradise when you are finally on board the vessel and on your way. One can’t help but to look in wonder at the changing shades of blue in the crystal clear waters. If you look with the expectation of a child, you will probably be able to sight dolphins or even a whale every now and then. So have your camera ready and just relax and enjoy the ride.
Post by Hadiya Sewer
My internet connection is incredibly poor and my computer recently crashed. Therefore, I often travel to my parents’ office at Love City Car Ferries to work on my dissertation in the morning. I am in the office by 6 am. Though I try to focus on my academic work, I often find myself answering phone calls, running payroll, and performing other administrative tasks for the company.
My parents started this business with a great deal of grit. My father saved money that he earned as a sanitation engineer and my mother worked at the company while she was still in graduate school. Like many local Virgin Islanders, they had to use a plot of their forefather’s land as collateral. I spent a great deal of my childhood learning the ins and outs of the car ferry business. In junior high and high school, I woke up at 4 am to work as a cashier on the 6 am trip to St. Thomas before heading to school for 8 am. After school, I’d work as an administrative assistant in the office. I woke up early on many weekends to work with my father on the barge.
In our family, Love City Car Ferries is a labor of love. Our vessels, the Motor Vessel Captain Vic and the Motor Vessel Island Vic, are named after my great-grandfather, Victor William Sewer. Sea faring is in my blood. If you click the above link, you will see that Captain Vic played a pivotal role in the development of the marine industry on St. John. His father, Lancelot Sewer, was a sailor back in the late nineteenth and early twentieth centuries and he sewed (needle and thread) the sails of sailing ships, hence our name Sew-er. Our family lineage can easily be traced back to the East End of the island, an area well known for a tight knit community of “creole people” who made their living on the ocean for many generations. We run this company to honor our ancestors and keep our heritage alive. We do it to provide a service for our community. We do it to make a living.
Nevertheless, local car ferry owners in the St. Thomas – St. John district face a great deal of challenges. These companies and the families that run them are in a precarious position. The island is undergoing a rapid gentrification process and local businesses help to safeguard local capital. Many of our ancestors have been on island for well over 250 years if not longer. These companies allow us to survive the ever increasing land taxes, the food dessert, the predatory lending practices, the downside of a colonial administration, and the like. They give us hope in the possibility of a stabler tomorrow.
Since returning home, I have heard many customers complain about the car ferry services. Some people note that the barges are too late. Others are upset when we cannot wait for them. Customers get angry when they can’t get a non-refundable ticket refunded. Customers are frustrated when the barge is full and they get left behind on the dock. Many more are disgruntled when they believe that another customer was allowed to cut the line and board the vessel before them. Some believe that the company has lost a love and compassion centered approach. Few people call us to ask a question before voicing their frustrations to the public.
We take love, compassion, and our customers concerns very seriously. At Love City Car Ferries, we do our best to balance the needs of our customers with economic survival. We leave on time whenever feasible. We try to wait for late customers if their situation is dire and the wait time is within reason. A great deal of complaints emerge from misunderstandings. Examples: We never let customers cut the line arbitrarily. We take reservations and we have a Sea Miles Club; these customers are guaranteed a spot on the vessel or given preferential boarding, respectively. At times, the barge is late for reasons outside of the captain’s control- high traffic on the dock, refueling, light maintenance, and waiting for a customer who really needs to catch a plane or get to a funeral. Other times, we want to wait for a customer but we can’t. We get fined for being excessively late. If we wait too late, we are also increasing traffic on the other side.
Since the car ferries are a lifeline between the islands, we understand why our customers get frustrated when things don’t go as planned. However, we ask that you have a bit of compassion with us as well. We are not a large corporation. We are a small family run business and we’re just human.
If you have not noticed, many of the car ferry companies in the area are facing steep financial struggles.
While the vessels appear full, the profits are not high. 80-90% of our charge customers do not pay their invoices on time. We provide our employees with a fair wage, health care insurance, and a 401k plan. Unfortunately, When you couple all of the above with vessel insurance, vessel mortgate, maintenance costs, fuel costs, Port Authority fees, and the like, these companies are barely staying afloat.
Our compassion centered business model is crippling us financially. We allow our customers to ride the vessel even when they haven’t paid for previous services because we understand that things can be hard and we know that people need to be able to travel between the islands. We try to keep the costs as low as we can because we know that moving between St. Thomas and St. John shouldn’t be a luxury. For those who are from St. John, the ability to cross Pillsbury Sound is a necessity.
In short, it’s a bit painful to hear people speak so negatively of the various car ferry companies’ owners. I have academic theories that lead me to believe that there is this way in which many pathologize local entrepreneurs in the Caribbean. Quite frankly, it’s not fair. When I wake up in the morning and head to the office at 6 am, both of my parents are already working. With a few exceptions, they work from 5 am to 8 pm seven days a week to keep their customers happy. I don’t know how Love City Car Ferries or any of the other car ferry companies are going to survive with customers who, for whatever reason, do not pay invoices in a timely manner and others who see us as a heartless corporation rather than a small family business.
Several local businesses have gone out of business over the years. Some of us look back on the days when they were open with a sense of nostalgia. Others write a history that suggests that these companies never existed. Yet, it’s important for us to remember that some local businesses still exist and these companies need our help to survive.
Due to recent events in the market, both of Love City Car Ferries, Inc's vessels are on the Red Hook to Cruz Bay Route
M/V Capt Vic faithfully works the route between Red Hook, St. Thomas and Cruz Bay, St. John. However the M/V Island Vic usually goes between Subbase, St. Thomas and Cruz Bay, St. John.
However, due to recent events in the market, the M/V Island Vic has been authorized to run a regularly scheduled route between Red Hook and Cruz Bay. This change has taken place in an effort to foster commerce and thereby alleviate any congestion on the docks, especially since Red Hook and Cruz Bay usually have three car ferries operating. With the addition of M/V Island Vic, on this route, it will have three car ferries operating once again.
We are asking heavy duty vehicles like construction and concrete related trucks to catch the M/V Island Vic while the regular traffic can continue to catch the M/V Capt Vic. However, we will not deny the boarding of any vehicles; this is just our preference.
If there are any questions or concerns please don't hesitate to contact us:
Black Friday Sale!
Are you a Vic Sea Miles Club Member? Do you proudly carry that little card with you every single time you think of catching a car ferry to St. Thomas or St. John? Do you purposefully give your club number to the cashier and ensure that he or she places it conspicuously on your ticket? If you answered yes to all of these questions, then we have a treat for you!
On Black Friday, November, 27, 2015, you can ride the M/V Capt. Vic for $35 round trip!
To be able to redeem this great offer you must have a Vic Sea Miles Club card prior to Wednesday, 11/18/2015, this publishing.
If you don't currently have a card, perhaps you can get one and be able to benefit from future offerings, just click on this link.
For our Club Members, see you on board on Black Friday!
Are you visiting the U. S. Virgin Islands for the first time? Well there are many things to get used to, our sing song Caribbean dialects, our laid back approach to time, the new sounds of Caribbean rhythms playing almost everywhere you go, of course the food...so good! But one of the biggies for many people is driving. It takes a bit of getting used to and each of the 3 big Virgins offer its own unique experience. Here are five reminders.
1. We drive on the left. Though we are a US Territory and this is Americas Paradise, we still do drive on the left. I guess it is reminiscent of our Danish colonial times. Switching to driving on the left is difficult at times. What you have to be especially particular of is making turns. One trick is to pay attention to the drivers in front of you and when you are turning think LEFT. Some rental car companies place signs in the vehicle as a reminder.
2. Our roads are narrow and curvaceous, in comparison to what you may be accustomed to elsewhere. They are comfortable to drive on but you have to get accustomed to it. Take your time because at times you may see an animal wandering in the road and the driver in front of you may or may not be in any sort of a hurry. Don't be alarmed if someone stops to speak to a friend standing along the side of the road. These things happen. Relax and know that even with these set backs, it doesn't take long to get where you need to go.
3. There is a ban on texting and driving as well as on any cell phone usage while driving. Just don't do it; you will get pulled over if a cop sees you and with our steep hills, who wants to run the risk of running off the road.
4. Speed is limited; no 65 mph and up driving on these small curvaceous roads. If you want precise info on the speed limits visit the Virgin Islands Highway Safety Laws website. It makes perfect sense to slow down and enjoy the scenery.
5.Wherever you are going start early. Give yourself some time. If you are coming to catch Love City Car Ferries' M/V Capt. Vic you will need the time to get there. Just relax on the dock and wait for the black and white ferry to arrive.
Have fun when you get here!
Love City Car Ferries, Inc.
We hope you all had a lovely Thanksgiving break. For us it was a time well spent with friends and family and of course with you, if you rode with us on that day. Though Thanksgiving 2014 has passed, we will always have so much to be thankful for.
The following discounts are our way of giving back. Two of them last all year long and one of them is for Cyber Monday only. All of them can only be received by booking online or on our Facebook page. Once you book you may need to enter a discount code. Where discount codes are required, they are given below.
How do you catch a car ferry in the United States Virgin islands? It is easier than you think. Below are 5 simple tips that can help you.
After that, you are free to move around the vessel and enjoy the scenery. The waterway between St. Thomas and St. John is one of the most picturesque in the world.