"Happy Mother's Day to all the wonderful mothers from Love City Car Ferries, Inc! May your day be filled with love, joy, and cherished moments with your loved ones."
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Dear Valued Customers,
Please be informed that our offices located at The Marketplace in St. John are closed today due to a power outage. We apologize for any inconvenience this may cause. However, we want to assure you that our vessels are fully operational and running on schedule. You can still rely on Love City Car Ferries for your transportation needs between the islands. For any urgent inquiries or assistance, please reach out to us via email at [email protected]. Thank you for your understanding and continued support. Best regards, Love City Car Ferries, Inc Dear Valued Customers,
We hope this message finds you well. At Love City Car Ferries, Inc., we understand the importance of accessible transportation, particularly for those with medical needs. For years, we have been honored to offer complimentary rides to individuals requiring transportation for specific medical reasons, such as dialysis and cancer treatment. In addition, we have been proud to offer complimentary rides to select customers as a token of appreciation for their continued support. However, it has recently come to our attention that there have been instances of misuse of this privilege. Despite our best intentions, some individuals have taken advantage of our complimentary rides program, resulting in challenges for us to sustain this service for those who truly rely on it. As a result, we find it necessary to make adjustments to our complimentary rides program to ensure fairness and sustainability for all our customers. Effective March 15, 2024, Love City Car Ferries, Inc. will be implementing the following changes to our complimentary rides program:
These changes are designed to maintain the integrity of our complimentary rides program and ensure that it remains available to those who truly value and appreciate it. We understand that this adjustment may inconvenience some of our customers, but we believe it is necessary to uphold fairness and accountability within our community. We appreciate your understanding and cooperation as we implement these changes. If you have any questions or concerns regarding the updated policy, please do not hesitate to contact our customer service team at [email protected], insert "Complimentary Rides Program" in the subject of the email. Thank you for your continued support of Love City Car Ferries, Inc. We look forward to serving you with excellence in the future. Best wishes, Love City Car Ferries, Inc. Management Team The above schedule is in effect as of Feb. 8 th, 2024. Both vessels are operational. Thank you for your patience and understanding!Due to Inclement Weather Only 1 Vessel is Operational on 2/7/2024Dear Valued Customer,
Due to the weather, Love City Car Ferries, Inc will be operating 1 vessel on, 2/7/2024, on an abbreviated schedule. We ask that you come prepared for any delay or changes in our effort to provide a safe and secure car ferry service. Our last trip from Cruz Bay, St. John will be at 4:00 PM and our last trip from Red Hook, St. Thomas will be at 5:00 PM. If you have a reservation, please send us an email at [email protected] and we will rebook or refund your reservation. Since our offices will be open only briefly this morning, contacting us by email is preferred. Stay safe and have a blessed day! |