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Exchange of Tickets and Our Agreement

3/8/2018

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     As a matter of courtesy, Love City Car Ferries, Inc (LoveCity) has accepted and exchanged cash paying tickets with Global Marine's (Global) and Global has done the same. Unfortunately, effective March 15, 2018, we can no longer do so. On this effective date and thereafter, if a customer rides Global's vessels with a LoveCity ticket they do so at their own risk.
     There are many reasons why we can no longer exchange tickets. However the most salient reason is because we believe that continuing to do so with Global negatively affects LoveCity's brand. 
     Keep in mind that when these car ferry companies initially started operations, tickets were not exchanged. Also, pre hurricane only Global and LoveCity exchanged tickets, Boyson Inc. has never exchanged tickets with either company. So this new change, in reality, is just more of the same.
    In order to allay any concerns, here are Love City Car Ferries, Inc Customer Agreements:
  • We will not leave our Virgin Islands Port Authority Schedule to go on any chartered runs-This is not our custom nor practice.
  • Once you are in the gate by the time of the last departure, 6:15 pm for Cruz Bay, and 7:00 pm for Red Hook, and you have  a LoveCity ticket, we will take you to your port of final destination.
  • We encourage you to purchase your round trip tickets with us because we will not leave you stranded.
  • Our Captains and crew will stay on duty until our customers are safely to their port of destination in either Red Hook or Cruz Bay. 
Thank you for your patronage and if you still have questions, you may call us directly at 340-779-4000.  
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