Merry Christmas to One and AllThis has been an eventful year in the car ferry industry in the United States Virgin Islands. We have had and continue to have our trials. Nevertheless, we are thankful and grateful to you our customers, vendors, and patrons.
We at Love City Car Ferries, Inc. continue to do what is necessary to serve you to the best of our ability. If we have fallen short, our sincerest apologies, it is never our intent to displease you in any way. As the year draws to a close, feel free to stay in contact with us by emailing, calling (340-779-4000), or sending us a message on social media. We can be found on Twitter @VICarFerry, Facebook, and Instagram. Let us know how we can help. We wish you a very Merry Christmas and Happy Holidays. Thank you for connecting with us. We appreciate you! You are awesome! You are the Best! We love you! God Bless.......
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Do I need to stay in my car when I ride Love City Car Ferries' vessels?When you come on board the M/V Capt Vic or the M/V Island Vic, you will first park your vehicle. Then we ask that you seek out the cashier, before exiting the vehicle, in order to pay for the service you are about to receive. You do not, however, have to stay in your vehicle during the duration of the car ferry ride. Both vessels have a lounge where you can sit and relax. The M/V Island Vic's passenger seating is larger than the M/V Capt Vic's. Either way the choice is yours.
There is so much to see as you traverse Pillsbury Sound, the waterway that separates St. Thomas and St. John. In addition to observing the beautiful turquoise Caribbean waters you might just spot a dolphin and other beautiful sea creatures. Also, the birds are always flying about the vessel and are a great back drop to photographs, not to mention the sunsets and sunrises are picturesque. In addition, pay attention to the smaller cays such as Lovango, Congo, Mingo, Grassy and Thatch Cays which are to the north. While on the south you can find Great and Little St. James, Dog Island and Dog Rocks. Where else can you find such natural beauty? So, while you are free to stay in your car, you are also free to exit it and enjoy the scenery. Disclaimer: For your own safety we ask that you follow the directives of the crew and the directions of any posted signage. Inspection was Yesterday and the Capt Vic is back on the run today, Thursday, June 30, 2016Yesterday was hectic for everyone, with M/V Capt. Vic having to go through its regularly scheduled annual United States Coast Guard Inspection. As a result, the vessel was down for most of the day. However we worked closely with the Coast Guard and thankfully the vessel is in full service today.
We understand that without the M/V Capt Vic, the congestion, especially in Red Hook was horrendous. Today is going to be different because both the M/V Capt Vic and the M/V Island Vic are operational and will be able to handle the flow of traffic. Thanks for your understanding and see you on board. Satellite Images of Red Hook, St. Thomas, Virgin IslandsAt times it can be confusing when trying to find the departure terminal for car ferries going to St. John from Red Hook, St. Thomas, Virgin Islands. These satellite images can help. Take a closer look before you begin your adventure to Red Hook.
The following are noteworthy: 1. Passenger and car ferry departures are both in Red Hook. 2. Passengers leave from the Urman Victor Fredericks Marine Facility 3. Big landmarks in Red Hook that are helpful in finding the car ferry dock are the American Yacht Harbor and the pond. Red Hook Road runs by both of these landmarks. 4. Red Hook Road is route 32. 5. If you are coming from Smith Bay you will pass the pond on your left and the car ferry entrance will be your first left after the pond. This being said, just use your intuition, and any devices such as maps, etc. Also don't be afraid to ask questions. Once you are in Red Hook, it is almost impossible to miss the departure terminals to St. John. We look forward to seeing you on board. Open Letter to all Customers We apologize for any inconvenience you have/had experienced in your attempt to catch a car ferry between St. Thomas and St. John, Virgin Islands, wherein Love City Car Ferries, Inc via the M/V Capt Vic and M/V Island Vic were your service provider. We are doing our utmost to accommodate everyone. However many times this week we were the only car ferry service in operation and at such times the lines were long which resulted in frustration, especially when someone was allowed to jump the line.
Before delving into the issue of jumping the line, please keep the following in mind when catching a car ferry during times of high congestion:
While we are here to accommodate everyone, please keep the following in mind:
Hence, if you are in the line and someone jumps the line in front of you, please know that we do not value them more than you. Instead there are other factors that demand us to allow said customer to take priority. During this time of increase congestion on the dock, we are continually reminded of our motto “A Heart for the People.” As it guides us, we hope it will guide our customers, as well, in knowing that we appreciate each and every one of you and that we will do our utmost to ensure that we serve everyone to the best of our ability. |