The US Virgin Islands is a wonderful place to visit. As a Territory of the United States, American travelers can enjoy the no hassle, no passport necessary, ease of traveling. They can use their favorite airlines such as Delta, American, even Jet Blue and many others. Upon arrival, they don't have to worry about currency exchanges because the US Dollar is used. There are so many conveniences associated with traveling to the US Virgin Islands.
St. John, as one of the smaller US Virgin Islands, is even more secluded than the larger islands because it has no major airport. Thus, the only access to St. John is by sea. Here are some tips for traveling to St. John. If you have already experienced the uniqueness of this hidden gem, then feel free to share some tips of your own.
How To Find Out What We Are Doing? Sign Up for our Blog Posts!
Love City Car Ferries, Inc. is revamping the way it communicates with the general public. In the past, we posted on several social media platforms: Facebook, Instagram, Twitter, Google My Business, etc. In addition, we've posted to our company's blog. However, as a small company with limited staff and no social media specialist, it becomes difficult to keep up with comments across multiple platforms. Thus, in order to focus on other matters and still communicate with the general public, we have decided to limit our communication to the blog and Google My Business. So, to hear about us, subscribe to our blog and visit us online where we will post schedule changes, sales etc.
Also, beginning May 1st, 2022, all Vic Sea Miles Club customers will be given access to a private membership site where they will be first to know about matters pertaining to Love City Car Ferries, Inc. Thus, we will be able to prioritize their concerns.
Effective April 23, 2022 Love City's FaceBook and Instagram will be deleted.
In our last blog post, we spoke about the fact that Love City Car Ferries, Inc cares for its community: read more here. But today, we would like to specifically highlight our loyalty program, Vic Sea Miles Club. If you ride with us, you get perks. More importantly, if prices change, our loyal customers may not be affected at the same rate. In simple terms, when others pay more, you pay less.
To become a Vic Sea Miles Club Member, simply complete the online form. We will send your loyalty card number via email and your physical card by mail. Once you have the number, reference it to the cashier every time you ride. If you complete 6 rides in one quarter, you will automatically receive a free ride or bonus money. At the end of the year, you may also receive gift certificates. Finally, you will be entered into our customer of the year contest, with perks such as free rides for an entire month. Don't miss out on these opportunities. Join the Vic Sea Miles Club Loyalty Program today!
We at Love City Car Ferries, Inc would like to take the time to wish everyone a wonderful Labor Day weekend. You work hard and you deserve a day of rest. If you decide to head to St. John to the beach or head to St. Thomas for the sales, you can join us on the M/V Grand Vic. All cars and small trucks will be discounted to $40 round trip on Labor Day 2021. God bless!
*Discount does not apply to charge customers, reservations nor to larger vehicles.
Love City Car Ferries, Inc is Operational
The storm has passed without any major impact on the Virgin Islands. After their assessments, the United States Coast Guard opened the USVI ports on Sunday, August 23, 2020 at 9 AM. Subsequently, we resumed our service the same day with a limited schedule. However, as of Monday, August 24, 2020, we are back to business as usual and we are operating our regular post pandemic schedule. If you have any questions or concerns, feel free to email us or give us a call at 340-779-4000. Thank you for your patronage and we look forward to seeing you on board!
Update on our fleet: Love City Car Ferries, Inc. owns 3 car ferries in the Virgin Islands, M/V Capt Vic, M/V Island Vic and M/V Grand Vic. As many of you may already know, the M/V Island Vic was destroyed in the storms. Minor repairs on this vessel is currently being done. Major repairs will require the vessel to be moved to a shipyard. The good news is that that M/V Capt Vic is finally at dry-dock for its bi-annual inspection.
The M/V Grand Vic is fully operational and therefore available for your transportation needs between St. Thomas and St. John. Please keep in mind that we only operate the Vic branded ferries, which are black and white vessels . If you have any questions or concerns feel free to contact us at 340-779-4000. For more information, please revisit the original fleet update post: Fleet Update. Thanks for your patience and understanding.
M/V Grand Vic is Available for your Transportation Needs Between St. Thomas and St. John, US Virgin Islands
Update on our fleet: Love City Car Ferries, Inc. operates 3 car ferries in the Virgin Islands, M/V Capt Vic, M/V Island Vic and M/V Grand Vic. As many of you may already know, the M/V Island Vic was destroyed in the storms. She is not fixed yet because we used her insurance money as seed money for the building of the Grand Vic. Island Vic will be refurbished as soon as we can fully recoup financially.
You may be wondering, however, what's up with the Capt Vic. That vessel worked tirelessly after the storm and is still a viable vessel for operation. However, we've paid Subbase Dry-dock our deposit since November of 2018 for her bi-annual dry-docking and we are still waiting our turn. Apparently they have a big project going on and we are next in line. Until then, we prefer not to harass Capt Vic too much. We believe she needs some tender loving care, which leaves the M/V Grand Vic.
Grand Vic is available for your transportation needs between St. Thomas and St. John. Please keep in mind that we only operate the Vic branded ferries, which are black and white vessels . If you have any questions or concerns feel free to contact us at 340-779-4000 during our office hours of Mondays to Fridays between 8:00 AM and 4:00 PM. We look forward to seeing you on board the M/V Grand Vic.
Reminder: Love City Car Ferries, Inc operates the Vic branded black and white car ferries. If the vessel does not have Vic in its name, you have boarded another company’s vessel. We do not operate all the car ferries in the Virgin Islands. Keep our brand in mind if you desire to do business with us. Thanks for your time and have a wonderful day.
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How long is the ride?
The ride is 20-30 minutes, depending on the weather, etc. During this time, you'll enjoy the short cruise, the cool trade winds and the beautiful panoramic views of Pillsbury Sound, the waterway that separates St. Thomas and St. John, are hypnotic.
Do we need to make a reservation?
No, there are 35 available spots on one ferry and 20 spots on the other. Individuals with tickets have guaranteed spots, those without are served on a first come first served basis.
Do we need to stay in the car?
No, you may exit your vehicle and walk around on the main deck or travel to the second deck and or passenger lounge depending on which vessel you are on.
Is there a separate charge for passengers?
No, the cost includes passengers.
How do I find the dock?
Click here for more information regarding directions.
If I have a reservation, what should I do when I arrive?
Your spot is reserved as long as you are in the gate before departure time. You must check in by informing a member of the crew. Read more here.
If I miss my reservation, can I still use my ticket?
Your spot is reserved as long as you are in the gate before departure time but if you miss your reservation, your ticket will still be honored on the next available Love City Car Ferries, Inc ferry.
On February 2, 2019, the Virgin Islands Daily News ran the article "Should Car Ferries Be Regulated?". We were curious as to what our customers thought. So, we conducted an unofficial FaceBook poll asking, "Should there be additional regulations by the VI Government for the car ferry industry?". This question gave us the opportunity to see what our most engaged customers thought about this issue. 74% said no additional regulation while only 24% said yes.
Car ferries in the Virgin Islands have a responsibility to answer to various local and federal government agencies, such as: The United States Coast Guard, Army Corp of Engineers, Virgin Islands Port Authority, Department of Transportation, NOAA, United States Department of Commerce, OSHA, etc. Responding to and complying with the requirements of these various agencies takes time, attention, and dedication. Each of them do what is necessary to ensure that we are safe and compliant with the law. Adding another agency would not improve our efficiency, effectiveness or responsiveness to customer issues. It would in fact have an adverse effect. We are hoping we can continue our service with no additional regulations.
Revised and Reposted from June 16, 2016
Open Letter to all Customers
We apologize for any inconvenience you have/had experienced in your attempt to catch a car ferry between St. Thomas and St. John, Virgin Islands, wherein Love City Car Ferries, Inc via the M/V Capt Vic was your service provider. We are doing our utmost to accommodate everyone. However, currently we are the only car ferry service in operation and at such times the lines are long which results in frustration, especially when someone was allowed to jump the line.
Before delving into the issue of jumping the line, please keep the following in mind when catching a car ferry during times of high congestion:
While we are here to accommodate everyone, please keep the following in mind:
Hence, if you are in the line and someone jumps the line in front of you, please know that we do not value them more than you. Instead there are other factors that demand us to allow said customer to take priority.
During this time of increase congestion on the dock, we are continually reminded of our motto “A Heart for the People.” As it guides us, we hope it will guide our customers, as well, in knowing that we appreciate each and every one of you and that we will do our utmost to ensure that we serve everyone to the best of our ability.
Employees of Love City Car Ferries, Inc are, for the most part, on board the vessel. Our employees wear blue shirts. Individuals on the dock are agents of Virgin Islands Port Authority. They are the ones who line you up as you wait for the vessels; they are also the ones in the toll booth. We can not control their process nor their procedures. Please keep this in mind as you consider whether or not we have provided good service; as we are noticing negative feedback based on their actions that has nothing to do with us.
Love City Car Ferries, Inc operates the M/V Capt Vic. We are not the operators of all car ferries in the Virgin Islands. Instead we are known to operate ferries under the Vic brand, Island Vic and soon to come Grand Vic. If the vessel you are on does not have Vic in its name, then it’s not one of ours.
We aim to please. Thanks for your patronage.
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How do you catch a car ferry in the United States Virgin islands? It is easier than you think. Below are 5 simple tips that can help you.
Happy Valentine's Day from our family to yours. No matter how busy we get, we ought to say a special thank you to that special someone in our lives. Hope your day is special and memorable. Remember that St. John is the island of love so feel free to visit soon and let us know if you need any assistance with your booking. Have a wonderful day!
From the Desk of the CEO